Terms of Service

General

Uricore International bvba ("Uricore") is only committed to fulfilling the customer's order after explicit and written acceptance by Uricore of an order or assignment. These general conditions (the "General Conditions") are applicable for delivery of services, as well as for the sales of products by Uricore. The General Conditions are tacitly accepted by the customer when sending Uricore an order form or by giving Uricore an assignment. The General Conditions and every specific agreement constitute the only and full agreement between both parties and replace any previously (oral or written) made agreement, proposal, promise or announcement concerning the subject of the specific agreement. Deviating customer conditions outside the signed and agreed assignment are not applicable and cannot be used against Uricore.


Duration and Termination

Agreements are concluded for a duration agreed on between both parties. If no term has been agreed on the duration applied is of one (1) year. At its expiry date, the duration of the agreement will be tacitly prolonged for one (1) year unless the instructing party or Uricore terminates the agreement with due observance of a 30 days notice period prior to the expiry date of the term.


Prices

All offers and price quotes are provided without purchase obligation. An offer or price quote made by Uricore has a validity term of 14 days. All prices quoted are without VAT. Uricore' standard service and consulting fees are applied for the services and consulting rendered within the standard working hours. Additional fees will be applied outside working hours. The Uricore standard working hours are from 09:00 am until 06:00 pm on working-days.


Payment

The Uricore delivery terms are indicative and not binding, unless explicitly stated in the contract. The terms are always expressed in working-days. A customer cannot cancel his order or receive any compensation for damage because of a delay in delivery. The customer should announce any delivery complaint - no matter of which nature - by registered letter to Uricore within 8 working-days after delivery of the products or within 8 days after the starting date of the delivery of services. Complaints about delivery of products or services cannot be used to suspend or to delay payment. A customer can only oppose to an invoice and its content (amounts, products, services) in writing within 7 working-days starting from the invoice date. Invoices are payable within 30 days starting from the invoicing date, except if otherwise agreed in the agreement. If an invoice is not paid in time, by right and without any formal notice, a contractual interest of 1% per month is due. Any late payment by the customer will automatically incur an extra charge of 10%, with a minimum of 50.00 Euro.


Software Delivery

When placing an order, the customer confirms he is sufficiently informed by Uricore about the possibilities of the delivered software. The customer will follow all directions of use of standard software, not developed by Uricore, but which is given to the customer in license (within the framework of the agreement). The customer acknowledges that the software is proprietary and will be used solely for his own internal company processes. Usage for or by a third party is prohibited. Uricore can never be held responsible for any infractions to that condition. An agreement with Uricore o intellectual transfer of property with reference to any software, unless explicitly agreed upon. As the case may be, Uricore and the license provider remains full and exclusive owner of the software.


Domain Name Registrations

The registration of domain names is done according to the rules of the relevant entity that is responsible for the registration of domain names. The client accepts the general conditions for the registration of domain names and declares that Uricore has informed him about these general conditions. Uricore can in no way be held liable for registration of domain names in bad faith by third parties, the registration of domain names at the request of the client which would be a violation of the rights of third parties, etc... The client will always hold Uricore harmless.


Unauthorized Use

The customer should never use the delivered services or facilities - including offered storage place - for encroachment, causing damage or nuisance with respect to Uricore or third parties. Neither should the customer's activities cause this. The customer will pay the cost of defending the claim (including reasonable legal fees) and any damages award, fine or other amount that is imposed as a result of the claim. The customer’s obligations under this clause include claims arising out of the acts or omissions of your employees or agents or any other person to whom you have given access to the Services, and any person who gains access to the Services as a result of your failure to use reasonable security precautions, even if the acts or omissions of such persons were not authorized by you. You must also pay reasonable legal fees and other expenses we incur in connection with any dispute between persons having a conflicting claim to control your account with Uricore, or any claim by your customer or end user arising from an actual or alleged breach of your obligations to them. The customer ensures that there is no criminal and/or encroaching data, files, programs, meta-tags, hyperlinks, deeplinks or comparable information on Uricore' hardware. The customer will protect Uricore against the above (lawyer costs inclusive) and will bear the full cost in each related procedure and/or lawsuit against Uricore. The use of sites with illegal software is forbidden. Spamming is strongly forbidden on all of Uricore' available hardware and systems and will result in immediate closure. The customer will comply immediately with any request from Uricore as well as with any reasonable request from a third party to remove and/or adapt the own content. The customer relinquished his right to claim any indemnity from Uricore


Liability

Under no circumstances, Uricore will not be held liable for any indirect damage, such as commercial or financial losses, loss of data, loss of reputation, profit or turnover loss, loss of customers and losses resulting from legal proceedings instituted by third parties against the customer. Uricore cannot be held responsible for eventual Internet connection failures caused by technical or other failures (inside as well as outside the Uricore network). The customer is solely liable for the proper use of the product, service or software, taking into account the Uricore specifications, Uricore documentation and Uricore instructions. With regard to the customer, Uricore will only be liable for proven damages, resulting from commitments which are mentioned in the Uricore agreement (i.e. exclusion of any other implicit or non-written commitment). Uricore' liability according to a Uricore agreement shall - per claim or a series of claims and resulting from the same fact/cause - in any case not exceed the total amount of the customer's invoice and the purchase price amounts or revertive service costs (i.e. installation costs excluded) for a period of three (3) month, prior to the incident and related to the specific project, related to the claim.


Various

The customer's rights and obligations, resulting from any agreement with Uricore, cannot be transferred to third parties (neither partly nor totally) without prior written permission from Uricore. If the execution of a stipulation in a Uricore agreement is not enforceable for any party, at any level, this will not be derogatory to the other stipulations in the agreement. Any changes pertaining to contact details of the client such as addresses, phone numbers or e-mail addresses should be communicated by the client to Uricore within the shortest delays.


Applicable Law and Exclusive Competence

Belgian law is applicable to all Uricore agreements. Any issue resulting from any kind of agreement with Uricore will be dealt with exclusively in the courts of Leuven.


Intellectual Property Rights

All rights of intellectual property concerning products or services as well as designs, software, documentation and all other materials that are being developed and/or used in preparation or execution of the agreement between Uricore and the customer or anything that comes from the agreement are the exclusive property of Uricore or its suppliers. No product or service supplied by Uricore or its suppliers can and will ever lead to the transfer of intellectual property rights to the customer. The customer is strictly allowed to use the products and services as stated in the agreement between Uricore and the customer. The customer must abide to the conditions stated in the agreement, the general conditions and possible other conditions agreed upon during the initial agreement. The customer will never publish, copy or transfer any Uricore products and/or services supplied by Uricore and/or its suppliers without explicit written authorization by Uricore. The customer will never remove or alter any indications of author rights, brands, brand names or other rights of intellectual property of Uricore and/or its suppliers. Uricore vouches to have the right to grant the customer the user rights and frees the customer of possible claims by third party companies. This is not applicable when products or services are not solely a Uricore product unless the customer can prove it's only applicable to a certain part of the product that is solely a Uricore product.


Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company's services and the full content of this website.


Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company's stated telephone, facsimile or mobile telephone numbers.

This company is registered in Belgium, Number BE0 553 862 575 , registered office Leuvensesteenweg 200, 3370 Boutersem, Belgium.


Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.


Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.